“Among current users of managed services, 46% of firms have trimmed their annual IT expenditures by 25% or more as a result of their shift to managed services, including 13% that have slashed annual IT expenditures by 50% or more on the IT functions they have given over to an MSP."
CompTIA, Trends in Managed Services study
Managed IT
What is a Managed Services Provider? A managed services provider (MSP) offers management and support of IT network-based services, applications and equipment. As businesses become increasingly dependent on IT, the need for a reliable MSP that allows business owners and employees to focus on their core functions has become critical. The scope of service provided by an MSP varies according to the customer’s needs and can involve simple system upgrades to full network management and support for a pre-established monthly fee. The key element is that it is preventive and proactive in nature.
What Can We Do For You? As your business becomes increasingly dependent on technology, the need for a reliable IT services provider that allows you to focus on your business objectives has become all-important. With years of experience as an IT services provider, we’re qualified to offer a range of proactive IT management and support services for your network, applications and equipment. We offer proactive IT managed services using a remote monitoring and management (RMM) platform to continually monitor the health and performance of your IT network—without any kind of disruption to your employees’ activities. Our robust RMM platform supports early detection and remediation of issues before they cause downtime or data loss.
Remote System Management
Non-intrusive management of workstations, servers, routers, printers and other devices to ensure your IT network is always healthy and secure.
Backup & Storage
Services Comprehensive protection of operating systems, applications, configurations, settings and data for Windows® and Linux® servers, workstations and laptops and virtual environments. We create both onsite and offsite backups for increased protection.
Hosted Email
Continuous monitoring of the health and performance of mission critical hosted email services to eliminate spam and viruses before they infect your network.
Network Monitoring
Monitoring and controlling critical items in your infrastructure through powerful monitors and alerts to identify and resolve potential issues before they affect your network performance.
Technical Support Services
Your employees will receive fast and effective remote or onsite technical support. Our Help Desk ticketing system delivers quick and efficient resolution to employee support issues.
Antivirus Services
Effective management and detection of network threats and malicious software attacks, including spyware, spam and phishing scams to ensure your IT network is secure.
Threat Management Services
Monitoring of the Windows event log and immediate remediation of critical events to safeguard your network against unexpected crashes and data loss.
Software Deployment
Installation of software and services to one device, a group of devices or to one or multiple locations making sure that no device is overlooked when installing new software or updates.
Asset Management
Identification, tracking and of workstations, servers, printers, routers and mobile devices to verify your IT assets are properly configured, adequately licensed and easily located.
Patch Management
Identification and automatic updating of all software patches and hotfixes to all your devices so your system will continue running at optimal performance.